Terms and Conditions

Mercié Terms and Conditions

Welcome to Mercié. By accessing or using our website, services, and products, you agree to the following Terms and Conditions. Please read them carefully as they govern your use of our website and the purchase of our products.

1. General Terms:

• By placing an order with Mercié, you agree to comply with and be bound by these Terms and Conditions.
• We reserve the right to modify, update, or change these terms at any time without prior notice. Any changes will be posted on this page, and continued use of the website constitutes your acceptance of such changes.

2. Orders:

• All orders are subject to acceptance and availability. We reserve the right to refuse an order at any time.
• Once an order is placed, you will receive an email confirmation. This does not guarantee acceptance of your order.
• In the event of incorrect pricing or description errors, Mercie reserves the right to cancel or amend the order, notifying the customer accordingly.
• Customization requests are subject to availability and additional time for processing.

3. Payment:

• All prices are listed in [currency] and include applicable taxes, unless stated otherwise.
• Mercié is not responsible for any additional fees or taxes imposed by international customs

4. Shipping and Delivery:

• Shipping costs and estimated delivery times will be provided at checkout.
• Mercié is not responsible for any delays caused by shipping carriers or customs clearance processes.
• Delivery times are estimates and cannot be guaranteed, especially during busy periods or due to unforeseen circumstances.

5. Returns and Refunds:

• Please refer to our *Returns and Refunds Policy* for details on how to return items and request refunds.
• Items must be returned in their original condition, with all packaging and tags intact, within the specified return period.
• Custom-made or personalized items are non-refundable unless defective.

6. Customization:

• Mercié offers size and fitting customization for select items. This service is subject to additional processing time.
• Once a customized order is placed, it cannot be modified or canceled.
• We do not accept returns or exchanges on customized products unless there is a manufacturing defect.

7. Intellectual Property:

• All content on the Mercié website, including logos, images, text, designs, and other intellectual property, is owned by Mercié and is protected by copyright and trademark laws.
• You may not copy, reproduce, distribute, or use any of our content without prior written consent from Mercié.

8. Limitation of Liability:

• Mercié will not be held liable for any indirect, incidental, or consequential damages resulting from the use of our website, products, or services.
• We are not responsible for any loss or damage that occurs as a result of using our website, including technical failures, viruses, or unauthorized access.

9. Privacy Policy:

• Please refer to our *Privacy Policy* for information on how we collect, use, and protect your personal data.

10. Governing Law:

• These Terms and Conditions are governed by and construed in accordance with the laws of Pakistan, and you irrevocably submit to the exclusive jurisdiction of the courts of Pakistan.

11. Contact Information:

• For any questions or concerns regarding these Terms and Conditions, please contact us at:

Email: mercie.info@gmail.com
Phone: 0315-3838747 - 0307-9222005

By using the Mercié website and placing an order, you agree to these Terms and Conditions. Thank you for choosing Mercié for your luxury fashion needs.